Shipping policy
Shipping Policy
Effective Date: 26 September 2026
1. Order Processing All orders are processed within 2–5 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Destinations We ship to over 60 countries worldwide. Available shipping destinations are shown at checkout.
3. Estimated Delivery Times Delivery timeframes vary by destination:
| Region | Estimated Delivery |
|---|---|
| United States | 5–18 business days |
| Europe | 10–20 business days |
| Middle East | 7–14 business days |
| Asia Pacific | 10–20 business days |
| Rest of World | 10–25 business days |
These are estimates only and may vary due to customs processing, carrier delays, or peak seasons.
4. Free Shipping We provide FREE SHIPPING WORLDWIDE.
5. Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
6. Customs & Import Duties International orders may be subject to customs inspection and import duties imposed by the destination country. ZohanElham is not responsible for these charges or any delays caused by customs.
7. Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us at info@zohanelham.com. We will do our best to investigate and resolve the issue promptly.
8. Incorrect Shipping Address Please ensure your shipping address is correct at the time of ordering. ZohanElham is not responsible for orders delivered to an incorrect address provided by the customer.